Plasma Collection Center Representative
24 hours ago
Job Title: Plasma Collection Center Representative
Salary: $50,000 - $70,000 per year
Job DescriptionWe are seeking an experienced Plasma Collection Center Representative to join our team at CSL Plasma. As a Plasma Collection Center Representative, you will be responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be able to maintain confidentiality of all personnel, donor, and center information.
Responsibilities:- Assist qualified donors in completing the screening process in compliance with Standard Operating Procedures (SOPs).
- Conduct health screening procedures such as blood pressure, pulse, weight, temperature, and finger stick to obtain sample to obtain donors hematocrit and total protein levels.
- Educate new donors on the use of therapeutic products made from donated plasma.
- Register applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
- Answer the telephone and answer callers' questions or transfer calls to appropriate staff members.
- Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
To be successful as a Plasma Collection Center Representative, you will need to have the following skills and qualifications:
- High school diploma or equivalent required.
- Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
- Must be able to perform basic math calculations.
- Ability to understand, remember, and apply oral and/or written instructions.
- Ability to understand and follow basic instructions and guidelines.
Csl Plasma offers a comprehensive benefits package that includes:
- Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage.
- Company-provided basic life insurance and Short- and Long-Term Disability.
- The option to participate in CSL's 401(k) Savings Program.
- Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business.
- Paid observed holidays as designated by the Company.
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