Account Manager

5 days ago

Cliffside Park, New Jersey, United States Booking Full time
Role Description:

At Booking, we empower everyone to experience the world. Our products, partners, and people come together to bring it all to one place. We're looking for a talented individual to join our Partner Services team in Antalya as an Account Executive.

Key Responsibilities:
  • Proactively communicate with partners in your region to assist with business development.
  • Manage a portfolio of partners, being the first point of contact and responsible for evaluating local market characteristics, trends, and drivers.
  • Maintain stable relationships with accommodation partners through frequent performance calls and contact to ensure they offer customers the best availability and competitive pricing.
  • Stay knowledgeable about Booking products to explain their benefits and usage to partners.
  • Identify opportunities for partners to improve Booking's business using internal segmentation to prioritize.
  • Help identify new potential partner leads and pass them on for further follow-up.
  • Resolve customer service issues related to partner portfolios in the most efficient manner for the business, partner, and customer.
  • Support the organization of events, such as workshops and webinars, for partners and attend partner events for your portfolio.
Requirements:
  • Strong and engaging communication skills.
  • Solution-oriented and results-driven.
  • Ability to influence partners over the phone to implement suggestions.
  • Strong work ethic, self-directed, and resourceful.
  • Proactive, flexible, and capable of working independently as well as in a team.
  • Ability to prioritize workload and efficiently manage time.
  • Eye for accuracy and ability to be analytical.
  • Language: English and Turkish, written and verbal.
Benefits & Perks:
  • Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave.
  • Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country).
  • Discounts & Wallet credits to spend on Booking products, upgrade to Genius Level 3, and friends & family discount vouchers.
  • Free access to online learning platforms, development, and mentorship programs.
  • Global Employee Assistance Program, free Headspace membership.

Please submit your CV in English.

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