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Patient Access Operations Specialist

2 months ago

Plano, Texas, United States Children's Health Full time
Job Title: Sr Patient Access Specialist

At Children's Health, we are seeking a highly skilled Sr Patient Access Specialist to join our team. As a key member of our Patient Financial Services department, you will play a critical role in ensuring the efficient and effective management of patient access activities.

Key Responsibilities:
  • Verify patient demographic information and process point of service payments
  • Obtain signatures for required consent paperwork and document imaging
  • Ensure compliance with performance standards, third-party contracts, guidelines, regulations, and policies
  • Provide guidance and training to staff on multiple processes, payers, and systems
  • Assess productivity and implement process improvement initiatives
Requirements:
  • At least 5 years of customer service experience with 3 years of healthcare experience
  • Extensive knowledge of general procedures and guidelines used by health insurance companies, government agencies, and internal departments
  • Excellent mathematical skills, computer skills, and Microsoft applications
  • Ability to develop and maintain productive working relationships
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.