Customer Service Representative
2 days ago
We are seeking a skilled Front Desk Agent to provide our guests with the highest level of service and hospitality. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable stay for our guests.
Key Responsibilities:- Provide exceptional customer service and respond to guest inquiries in a timely and professional manner
- Process guest check-ins and check-outs, ensuring accuracy and efficiency
- Manage guest requests and resolve any issues that may arise during their stay
- Collaborate with other departments to ensure a smooth and enjoyable guest experience
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including weekends and holidays
- Strong problem-solving and conflict resolution skills
At MMI Hospitality Group, we are committed to providing our guests with an exceptional experience. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and a drug-free workplace.
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