Customer Service Representative

4 days ago


St Marys, Georgia, United States Kroger Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our coffee shop. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and clean environment, and promoting a positive work culture.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Product Knowledge: Gain and maintain knowledge of products sold within the department and be able to respond to customer inquiries.
  • Teamwork: Collaborate with associates to achieve company/store goals and promote a positive work environment.
  • Operations: Prepare beverage selections to recipe and standards, tender transactions, and maintain a clean and organized workspace.
Requirements
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Product Knowledge: Have a strong understanding of products sold within the department and be able to respond to customer inquiries.
  • Teamwork: Be able to work effectively in a team environment and promote a positive work culture.
  • Adaptability: Be flexible and able to adapt to changing situations and priorities.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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