Customer Service Associate
3 weeks ago
As a vital member of our retail team, you will significantly influence the shopping experience of our customers. Your role is crucial as you may be the first, last, and sometimes the only associate a customer interacts with. This is why maintaining a friendly demeanor, welcoming customers, and expressing gratitude is essential. You embody the values of Walmart.
The work environment can be fast-paced, particularly during peak hours such as evenings, weekends, and holidays. You will often need to manage multiple responsibilities simultaneously while assisting customers: scanning items, clarifying prices, bagging purchases, handling cash transactions, and ensuring your workspace remains tidy.
We seek individuals who are upbeat, capable of multitasking, and passionate about customer service. At Walmart, we provide competitive compensation along with performance-based incentives and a range of benefits aimed at promoting overall well-being. Health benefits encompass medical, vision, and dental coverage. Financial perks include a 401(k) plan, stock purchase options, and company-paid life insurance. Paid time off encompasses parental leave, family care leave, bereavement, jury duty, and voting. Additional benefits include short-term and long-term disability coverage, employee discounts, Military Leave Pay, and reimbursement for adoption and surrogacy expenses. You will also accrue paid time off (PTO) and/or paid personal time off (PPTO) for vacation, illness, holidays, or other needs, with the amount based on your job classification and tenure.
Key Responsibilities
Cashier Duties
- Greet customers warmly and thank them for their business
- Efficiently process transactions while standing for extended periods
- Maintain a clean and organized checkout area
- Address customer inquiries and assist them with their shopping needs
- Support fellow associates throughout the store as required
- Ensure customers have a positive first and last impression
- Collect shopping carts from the parking lot
- Utilize equipment to transport carts from the parking lot to the store
- Maintain cleanliness in restrooms, sales floor, and parking areas
- Exhibit a positive attitude in all weather conditions
At Walmart, our mission is to help people save money so they can live better. This commitment drives every decision we make, from responsible sourcing to sustainability and beyond. As a Walmart associate, you will play a crucial role in shaping the future of various industries while positively impacting the lives of millions of customers worldwide. Your contributions will make a difference every day.
Comprehensive Benefits
- Multiple health plan options, including vision and dental coverage for you and your dependents
- Financial benefits such as a 401(k) plan, stock purchase options, and life insurance
- Employee discounts available both in-store and online
- Education assistance for associates and their dependents
- Parental leave and pay during military service
- Paid time off, including vacation and sick leave
- Short-term and long-term disability coverage for unforeseen circumstances
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