Service Technician

This position performs basic to complex diagnostics and repairs on agricultural and turf equipment. The successful candidate will have a proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.

• Perform basic to complex service job tasks as assigned.
• Conduct routine maintenance checks on fuel, power train, electrical, and hydraulic systems to ensure peak performance, safety, and longevity of the equipment.
• Participate in service training programs to develop skills and knowledge of Deere products.
• Complete all reports and forms required in conjunction with work assignments.
• Maintain the condition of service vehicles, trailers, tools, and equipment.
• Maintain a clean work area and perform job tasks in a neat and orderly fashion.
• Follow all safety rules and procedures and participate in safety meetings and training.
• Account for all time and material used in performing assigned duties.

• Understand and practice the company philosophy regarding customer value.
• Work within departmental budgetary plan.
• Perform other duties and projects as assigned or re-assigned from time to time.

• High School Diploma or GED equivalent required.
• Good math skills.
• Secondary education or training in heavy equipment mechanics that includes electronics and hydraulics is beneficial.
• 5 years of experience repairing agricultural equipment/outdoor power equipment, John Deere specifics, preferred.
• 5 years of experience performing simple welds, welding techniques.
• 5 years of experience in standard computer software, internet.

• Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment.
• Excellent knowledge of engines, hydraulics, power-trans, air-conditioning, and electrical systems as they apply to machines marketed by the Dealership.
• Ability to work varying shifts, weekends, and holidays.
• Ability to use Service Advisor and basic computer functions.
• Ability to deal with employees and public in a courteous, tactful, and patient manner.
• Ability to take initiative and organize responsibilities and job duties to obtain maximum effectiveness.
• Ability to "think outside the box" and use creative thought processes in problem solving.
• Ability to understand and carry out upper management requests.
• Good skills in operating vehicles and equipment used for diagnostic purposes.
• Good technical skills.
• Good listening skills.
• Good written communication skills.
• Good observation skills.
• Good interpersonal skills.

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, use hands to finger, handle or feel objects, tools, or controls, reach with hands or arms; occasionally required to climb and maintain balance, stoop, kneel, crouch or crawl.
• The employee must regularly lift and/or move up to 50 pounds with assistance if needed, frequently lift and/or move 20 pounds, and occasionally lift and/or move up to 75 or more pounds with assistance.
• Specific vision abilities required by this job include close and distance vision, the ability to distinguish and identify colors, depth perception, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate to loud.
• The working environment while performing the duties of this job will require the employee to frequently work near moving mechanical parts and occasionally be exposed to outdoor weather conditions, extreme cold (weather), extreme heat (weather), and vibrations.