Food Service Associate

1 day ago


Philadelphia, Pennsylvania, United States Dolce Philadelphia Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Runner to join our team at Dolce Philadelphia. As a Food Runner, you will play a critical role in delivering exceptional customer service by ensuring timely and accurate delivery of food orders to our guests.

Key Responsibilities
  • Deliver food orders from the kitchen to guests' tables efficiently and accurately.
  • Act as a liaison between the front and back of house to ensure effective communication and seamless service.
  • Maintain a working knowledge of our full food and drink menu to effectively describe dishes to customers.
  • Check with guests during their dining experience to confirm satisfaction and address any concerns.
  • Provide engaged, friendly, and attentive customer service to all guests, including eye contact, respectful conversation, and a smile.
  • Practice highest regard for safety within all areas and with all materials.
  • Follow and adhere to all standards set forth by the Board of Health.
Requirements
  • Deliver timely and courteous service to Dolce Philadelphia guests in adherence to our company policies and procedures.
  • Ability to speak, understand, read, and write in English.
  • Basic math skills.
  • Maintain a friendly, helpful, and positive attitude at all times.
  • Strong customer service background.
  • Ability to have an outgoing, friendly disposition for guest relations.
  • Working knowledge of the full menu, including recipe details.
  • Adherence to company, state, and county sanitation standards.
  • Strict adherence to posted schedule and clock in/out at times.
  • Attendance to company meetings and training seminars as required.
Physical and Special Requirements
  • Ability to lift 50+ pounds on a regular basis.
  • Ability to bend, stoop, stand, and perform extensive walking for 8-10 hours a day.
  • Mobility and manual dexterity appropriate to the Food Runner position.

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