Breakfast Attendant
3 days ago
We are seeking a highly skilled and enthusiastic Breakfast Attendant to join our team at StepStone Hospitality Inc.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
- Assist with food and beverage preparation, including menu presentation and wine suggestions.
- Memorize menu selections and wines, including daily specials and basic ingredients.
- Utilize proper etiquette and verbiage, including serving ladies first.
- Relay orders to the kitchen and service bar using the point of sale system.
- Observe guests to fulfill additional requests and perceive when meals are completed.
- Total bills and accept payment or refer guests to the cashier.
- Ladle soup, portion pies and desserts, and brew coffee.
- Clear and reset counters or tables at the conclusion of each course.
- Assist in cleaning and wiping down of service areas and prep areas.
- Notify a manager immediately of any guest complaints.
- Use proper etiquette guidelines for seating guests.
- Ask department telephone using proper telephone etiquette.
- Practice and observe all safety rules and procedures.
- Assist all service personnel in any duties as requested.
- Maintain and follow all cash handling procedures.
- Ability to accurately use various office software.
Requirements:
- Minimum lifting of 50 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 50 pounds.
- Other duties may be assigned.
Additional Responsibilities:
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have good mathematical and computer skills.
- High school education preferred. Relevant training and experience required.
- Ability to timely obtain any required licenses or certificates.
- CPR training and first aid training preferred.
EOE/M/F/V/D
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