Clinical Support Analyst

1 month ago


Susanville, California, United States Banner Health Full time
Job Summary

This role serves as the subject matter expert for complex clinical workflows, collaborating with IT teams and user groups to develop and deploy best practices. The successful candidate will apply nursing standards, critical thinking, and knowledge of clinical decision making to support software and IT processes.

Key Responsibilities
  1. Apply nursing standards to perform outcome coordinator functions, promoting holistic understanding of technology's impact on clinical workflows and patient care.
  2. Perform educator functions, influencing end-user training through clinical expertise and technical skills.
  3. Conduct consultant and project coordinator functions, maintaining user communication and support to ensure user competency and identify workflow concerns.
  4. Advocate for technology solutions that support patient care standards and outcomes, collaborating with users, service area leadership, and IT field services to resolve conflicts.
  5. Maintain up-to-date knowledge of trends and advances in healthcare IT, clinical practices, regulatory standards, and organizational direction.
Requirements

The ideal candidate will possess a bachelor's degree in a healthcare-related field, an active RN license, and two to three years of experience working in a complex healthcare setting. Proficiency in system office applications and a basic understanding of integrated clinical systems are also required.

Preferred qualifications include a bachelor's degree in nursing and certification in nursing informatics.



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