Clinical Support Analyst

1 month ago


Susanville, California, United States Banner Health Full time
Job Summary

This role serves as the subject matter expert for complex clinical workflows, collaborating with IT teams and user groups to develop and deploy best practices. The ideal candidate will apply nursing standards, critical thinking, and knowledge of clinical decision making to support software and IT processes.

Key Responsibilities
  • Apply nursing standards to perform outcome coordinator functions, promoting holistic understanding of technology's impact on clinical workflows and patient care.
  • Provide clinical knowledge to perform high-visibility rounding, develop user groups, and coach in complex care delivery settings.
  • Perform user acceptance testing for system enhancements to ensure adoption and improvement of clinical care delivery.
  • Participate in solution evaluation, tracking, monitoring, and enhancing usage, and implement action plans.
  • Provide visibility and support of clinical applications systems, coordinating with other departments as needed.
Requirements
  • Bachelor's degree in a healthcare-related field or related business discipline.
  • Active RN license for a clinical position in a practicing state.
  • Two to three years of experience working in a complex and diverse healthcare setting.
  • Proficiency in system office applications and basic understanding of integrated clinical systems.
  • Highly developed interpersonal and critical thinking skills, with the ability to prioritize needs rapidly.
Preferred Qualifications
  • Bachelor's degree in Nursing.
  • Certification in Nursing Informatics.

Banner Health is an equal opportunity employer and supports a drug-free work environment.



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