Intake Specialist

4 days ago


New York, New York, United States Columbia University Full time
Job Summary

Columbia University is seeking a highly skilled Intake Specialist to join our team. As a key member of our Sexual Violence Response department, you will play a critical role in supporting survivors of gender and power-based violence.

Key Responsibilities
  • Intake and Initial Assessment: Conduct thorough screenings and evaluations of all requests for assistance, utilizing a trauma-informed, strengths-based approach. Accurately document initial assessments and contact/intake notes in a timely manner.
  • Triage and Support: Triage all inquiries from referring offices and students seeking services or program information. Work with survivors to identify their needs and facilitate emergent and follow-up services.
  • Advocacy and Support: Provide crisis assistance/intervention, support, and advocacy to survivors. Collaborate with the Assistant Director to develop and enhance intake protocol and workflow processes.
  • Communication and Collaboration: Ensure effective communication with survivors, volunteers, staff, and across various systems and extended community. Participate in team and case management meetings.
Requirements
  • Bachelor's Degree and/or equivalent experience required.
  • Minimum of 2 years' related experience or triage and intake, crisis intervention, or experience working with survivors of sexual assault.
  • Knowledge of issues related to sexual and intimate partner violence, including legal rights of survivors.
  • Excellent communication and administrative skills.
  • Able to maintain confidentiality and work within a collaborative team model.
Preferred Qualifications
  • Prior experience working with college students and interest in higher education settings.
  • Demonstrated commitment to diversity and serving the needs of a diverse student population.

Columbia University is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.


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