Customer Service Representative
3 weeks ago
We are a family-owned company with a passion for serving our customers and the communities in which we operate. Our business is based on the deep-rooted relationships we have with our customers, partners, and team members since 1967.
We specialize in delivering quality products, competitive value, and exceptional customer service. Our team is dedicated to creating an environment that has a passion for winning and valuing people.
Job OverviewThe Customer Service Associate plays a vital role in ensuring a positive experience for customers and a great work environment for team members. This self-motivated, service-oriented individual will be accountable for demonstrating Northdale's culture of exceptional customer service and a team-oriented mindset.
Responsibilities and Duties- Provide exceptional customer service and maintain a high level of customer satisfaction.
- Process transactions accurately and efficiently on the cash register.
- Collect payments and make change as necessary.
- Maintain a positive work environment for all team members.
- Balance the cash drawer at the end of each shift.
- Generate accurate till reports for each register.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
- Perform procedures to ensure the store is clean and stocked.
- Some high school education preferred.
- Effective communication skills.
- Ability to work in a fast-paced environment, multitask, and problem-solve.
- Strong work ethic and positive attitude.
- Basic math skills.
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