Massage Therapy Support Specialist

4 weeks ago


Madison, Mississippi, United States Massage Envy Full time
Job Description

This Part-Time Retail Associate role at Massage Envy Madison-MS offers the opportunity to work in a dynamic environment and support the growth of our business.

Duties and Responsibilities
  • Provide exceptional customer service and help clients feel valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
  • Help grow and retain a client base both in-person and through phone/email outreach.
Requirements
  • A high school diploma (or equivalent) and previous retail or sales experience (preferred).
  • Critical thinking skills with excellent math and computer skills and the ability to multitask.
  • Great people skills and the ability to establish positive relationships with guests.
  • Supporters of total body care with a general knowledge of massage and skin care services.
Benefits
  • Competitive pay with opportunities for bonuses and commissions.
  • Medical, dental, and vision plans with employer contribution.
  • Matching 401(k) after 12 months.
  • Employee referral bonus program.
  • Employee assistance program.
  • Flexible schedule for a better work/life balance.
  • In-depth product and service training.
  • 25% off all products.

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