Leasing Associate

4 days ago


Dallas Texas, United States RPM Living Full time
Job Summary

RPM Living is seeking a highly motivated and results-driven Leasing Associate to join our team. As a Leasing Associate, you will be responsible for showcasing our community's amenities and services to prospective residents, while also providing exceptional customer service and support to our current residents.

Key Responsibilities
  • Respond to inquiries from residents and prospects to schedule tours and show apartments
  • Qualify prospects professionally and assist with applications and deposits
  • Process applications, credit checks, and rental history verification
  • Show apartments and close sales, prepare for move-ins, and provide community orientation
  • Assist in maintaining an active and effective social media presence for the property
  • Promote resident satisfaction and retention by responding to complaints and requests
  • Conduct all functions necessary to close the sale, including making appointments and generating new leads
  • Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan
  • Project a favorable image of the community to achieve property objectives and public recognition
  • Focus on securing resident retention through planning resident functions and attending after-hours events
  • Complete all necessary paperwork for generating a lease, move-in, check-out, and other peak periods
  • Attend weekly and daily goal-setting meetings as appropriate
  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests
Requirements
  • Associate's degree or equivalent from a two-year college or technical school
  • Related experience and/or training, or equivalent combination of education and experience
  • Microsoft Office and Property Management Software proficiency
  • Valid driver's license
  • Ability to sit for extended periods, climb stairs, and lift up to 20 pounds
  • Excellent communication and interpersonal skills
What We Offer
  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage for full-time, regular associates
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion, and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off, floating holidays, and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

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