Marketing Coordinator

4 weeks ago

Alpharetta GA USA, United States HEI Hotels & Resorts Full time

Job Summary: We are seeking a highly organized and detail-oriented Marketing Coordinator to join our Sales Team. The successful candidate will assist in the administrative functions required for effective hotel sales and management.

Responsibilities:

  • Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence.
  • Take booking inquiry information via phone and prepare proper paperwork.
  • Use various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
  • Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner.
  • Distribute documents to appropriate persons and locations to ensure prompt processing of time-sensitive information by hotel and supplier staff.
  • Handle individual reservations for VIP clients.
  • Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.

Qualifications:

  • Hotel experience preferred.
  • High School Diploma, Bachelor's Degree preferred.
  • Basic administrative knowledge such as business letters, formats and telephone etiquette.
  • Ability to effectively deal with internal and external customers.
  • Ability to access and accurately input information into a computer using Microsoft Office Suite.
  • Ability to follow written and verbal instructions.

Benefits:

We offer a comprehensive benefit program that includes competitive Medical and Dental programs, Vision insurance, Vacation, Sick and Holiday programs, and a 401(k) Savings Plan with matching funds.

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