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Security Operations Manager

2 months ago

Greenville South Carolina, United States Allied Universal Full time
Job Description:

**Job Summary:**

Allied Universal is seeking a highly skilled and experienced Security Operations Manager to join our team. As a key member of our security operations team, you will be responsible for assisting the Account Manager with all supervisory, training, and operations functions at the assigned post.

Key Responsibilities:

  • Assist the Account Manager with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location.
  • Assign work tasks to Security Professionals and direct their work throughout the day.
  • Supervise, motivate, coach, and train Security Professionals.
  • Evaluate the work performance of Security Professionals and make recommendations regarding assignments.
  • Ensure that Post Order manual and all other post and training information is being properly maintained and updated.
  • Conduct on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post.
  • Oversee all reports, logs, and pass downs generated by and for the Security Department.
  • Manage and supervise all sub-units within the Security Department, such as fire control room, command center, and loading docks.
  • Respond to minor incidents that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
  • Identify any personnel problems occurring at posts and forward any such issues to the Account Manager or Field Supervisor as appropriate.
  • Make recommendations for counseling and/or disciplinary action, including termination.
  • Respond to client or site emergencies as they arise.

Requirements:

  • Minimum high school diploma or equivalent.
  • Minimum three (3) – five (5) years of professional-level experience required.
  • Prior experience in the security industry, law enforcement, and/or military required.
  • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • Ability to train and coach others, and to effectively enforce post orders, security standards, and company policies equitably and consistently.
  • Outstanding verbal and written communication skills required.
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player.

Preferred Qualifications:

  • College education or business classes.
  • Experience in scheduling, operations, or other functions of the security industry.
  • Ability to write effective and concise reports in neat, legible handwriting.
  • Working knowledge of Microsoft Office software and email.

Benefits:

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.