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Ambulatory Services Representative II
1 month ago
We are seeking a highly skilled Ambulatory Services Representative II - Part-Time to join our team at Texas Children's Hospital The Woodlands. As a key member of our outpatient clinic, you will provide exceptional patient service and support to patients, providers, and staff accessing virtual and non-virtual ambulatory clinics.
Key Responsibilities:
* Provide excellent customer service to patients, providers, and staff
* Orient patients to the virtual visit process and expedite outpatient check-in and check-out processes
* Collect pre-visit payments and communicate with clinic liaison regarding factors impacting patient visit and general clinic-patient flow
* Verify benefits and obtain referrals, authorizations, and pre-certifications to secure financial integrity of patient's account
Requirements:
* High school diploma or GED required
* 2 years' experience in customer service required
* Healthcare and/or pediatric experience preferred
About Us
Texas Children's Hospital The Woodlands is a free-standing pediatric hospital designed to provide care in over 25 areas of specialty care for children and adolescents. We are committed to providing exceptional patient care and service to our community. If you are passionate about delivering high-quality patient care and have a strong commitment to customer service, we encourage you to apply for this exciting opportunity.
