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Hotel Front Desk Manager

1 month ago

Prior Lake, Minnesota, United States Gaming Enterprise Full time

Are you looking to elevate your leadership skills and inspire your team to deliver exceptional guest experiences? As a Hotel Front Desk Manager at Gaming Enterprise, you will oversee the front office team and ensure a pleasant guest experience in a fast-paced, high-volume environment.

Key Responsibilities:

  • Supervise front office team members and front desk staff to maintain high guest service standards.
  • Issue disciplinary actions and terminate team members when warranted.
  • Keep current with all casino and hotel promotions to provide excellent guest experiences.
  • Maintain a safe, secure, and comfortable environment for guests and team members.
  • Conduct nightly hotel audits and generate reports to inform other departments.

Benefits and Perks:

  • Competitive weekly pay and outstanding benefits, including medical, dental, life, and disability insurance.
  • 401(k) retirement plan, paid time off, wellness programs, and more.
  • Discounts on childcare, fuel, bus passes, and fitness membership.
  • Free uniforms, uniform cleaning, and tuition reimbursement.

About Gaming Enterprise:

We're a dynamic and fun team that values diversity and inclusivity. Our mission is to craft unforgettable experiences for our guests and team members. We invite you to join our team and be part of a bright future.