Restaurant Operations Manager

4 weeks ago


Forest Lake, Minnesota, United States Famous Dave's Full time
Job Summary

The Assistant General Manager is a key member of the restaurant management team, responsible for assisting the General Manager in the profitable operation of the restaurant. This role requires a strong understanding of restaurant operations, including front-of-house and back-of-house management, as well as excellent communication and leadership skills.

Key Responsibilities
  • Assist the General Manager in developing and implementing strategies to increase guest counts and sales.
  • Ensure proper management of the facility and equipment, including preventive maintenance, energy conservation, repairs, and security measures.
  • Partner with the General Manager to recruit, hire, train, develop, retain, supervise, appraise, discipline, terminate, and schedule employees.
  • Develop and implement training programs to ensure employees are knowledgeable about company policies and procedures.
  • Ensure compliance with health department and QRE (Quality Restaurant Evaluation) audits.
  • Develop and implement corrective action plans to address any issues or concerns.
  • Exhibit integrity in all actions, including secure transportation of daily bank deposits.
  • Demonstrate a passion to serve by maintaining a clean and professional appearance.
  • Perform other assigned projects and duties as required.
Requirements
  • A minimum of one year of prior managerial experience or supervisory experience.
  • A valid driver's license and car insurance.
  • A degree in Hospitality, Business, or Hotel/Restaurant Management or another related field is preferred.
  • Serve Safe Food and/or Serve Safe Alcohol Certifications is preferred.
  • Certification through Management Training Program(s) is required after hire.
Skills and Competencies
  • Possess a thorough understanding of Back of House and Front of House operating and management techniques.
  • Strong communication and organizational skills.
  • Ability to read and analyze financial statements and troubleshoot when necessary.
  • Ability to display ongoing proficiency in the use of all restaurant equipment.
  • Ability to communicate the English language clearly, simply, and accurately.
  • Bilingual is preferred, but not required.
Physical Requirements

The employee is frequently required to move throughout the workplace, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.



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