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Senior Power BI Systems Administrator

2 months ago

Florida, United States Royal Caribbean Group Full time
About the Role

We are seeking a highly skilled Senior Power BI Systems Administrator to join our Data Analytics and AI Team at Royal Caribbean Group. As a key member of our team, you will be responsible for overseeing the administration, operation, monitoring, tuning, and patching of the full stack of Power BI products.

Key Responsibilities
  • Power BI Systems Administration: Responsible for the installation, configuration, tuning, updating, and maintenance of software, applications, and servers for shoreside and shipboard environments.
  • Monitoring and Reporting: Design and implement monitoring, reporting, and alerting to ensure the Power BI Systems are operating at peak performance and proactively detect anomalies to ensure uptime for the business.
  • Leadership and Mentorship: Lead and mentor operations support staff in resolving incidents and delivering on assignments.
  • Project Planning and Execution: Develop and implement project plans, risk assessments, and contingency plans.
  • Best Practices and Knowledge Sharing: Research, document, and recommend best practices on the operations, support, and usage of Power BI across the organization.
  • Patching and Upgrades: Plan and coordinate patches and upgrades.
  • Support Knowledgebase: Develop and maintain support knowledgebase.
  • Project Planning and Proof-of-Concepts: Participate in project planning and proof-of-concepts.
  • BI Product Support: Learn and lead the support of other BI products the team owns and acquires.
  • On-Call Support: Handle on-call and after-hour support requests as needed.
Requirements
  • 7+ years of experience in BI systems administration and support in a medium to large company.
  • 5+ years of experience administering Power BI, SSRS, or equivalent systems.
  • 3+ years of experience with Windows server administration.
  • 3+ years of experience in SQL tuning with multi-terabyte size data sources.
  • 3+ years of experience leading BI initiatives in a medium to large company.
  • Strong experience working with Oracle, Databricks, SQL Server, and DB2 data platforms.
  • Experience using Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA.
  • Familiarity with Agile Methodology, Data Warehouse, and Data Lake concepts and data analysis.
  • Must have strong leadership and collaboration skills.
  • Excellent written and verbal communication skills.
  • Must have strong analytical skills for effective problem solving.
  • Ability to work independently and handle multiple assignments in a deadline-driven environment while maintaining a high bar for customer success.
  • Must be capable of articulating technical concepts to non-technical audiences.
  • Ability to mentor and train others in small and large group settings.
  • BS or MS in Computer Science, Data Science, Engineering, or equivalent experience.
  • Experience with Cruise/Travel industry preferred.
Knowledge and Skills
  • Power BI Systems Administration (Power BI Report Server, Power BI Gateway, Power BI Premium/Fabric Capacities, Power BI Pro)
  • Power BI API and PowerShell scripting
  • Windows Server Administration
  • Oracle, Databricks, SQL Server, DB2
  • SQL Tuning
  • Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA
  • Data Warehouse, Data Lake, Data Analysis concepts
  • Agile Methodology
  • Analytical skills for effective problem solving
  • Excellent written and verbal communication skills
  • Mentoring and training skills
  • Leadership and collaboration skills