Warranty Claims Specialist

1 week ago


Fort Mill, South Carolina, United States Acro Service Corp Full time
Job Title: Warranty Specialist

Duration: 6 months (possibility of extension)

Location: Fort Mill, SC

Pay: $21/hour on a W-2 basis without benefits

Part-time position: 20-30 hours/week

Experience with warranty of automotive parts, vehicles, or tires is a must.

Job Responsibilities:
  • Represent the company as the first point of contact for consumers and dealers with inquiries.
  • Typical questions focus on warranty, product availability, and product information.
  • Establish and maintain a working relationship with tire dealers and new vehicle dealers by explaining, educating, and informing them on all elements of the company and general brand warranties.
  • Become knowledgeable and proficient about external customers, procedures, and warranties to negotiate and resolve inquiries with customers and dealers regarding different possible issues.
  • Follow established procedures to provide correct answers.
Requirements:
  • Microsoft Office experience.
  • Experience required:
    • Typical questions focus on warranty, product availability, and product information.
    • Establish and maintain a working relationship with tire dealers and new vehicle dealers by explaining, educating, and informing them on all elements of the company and general brand warranties.
    • Become knowledgeable and proficient about external customers, procedures, and warranties to negotiate and resolve inquiries with customers and dealers regarding different possible issues.
    • Follow established procedures to provide correct answers.
  • Associate degree required.

Thank you for your interest in Acro Service Corp.



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