Warranty Claims Specialist
1 week ago
Duration: 6 months (possibility of extension)
Location: Fort Mill, SC
Pay: $21/hour on a W-2 basis without benefits
Part-time position: 20-30 hours/week
Experience with warranty of automotive parts, vehicles, or tires is a must.
Job Responsibilities:- Represent the company as the first point of contact for consumers and dealers with inquiries.
- Typical questions focus on warranty, product availability, and product information.
- Establish and maintain a working relationship with tire dealers and new vehicle dealers by explaining, educating, and informing them on all elements of the company and general brand warranties.
- Become knowledgeable and proficient about external customers, procedures, and warranties to negotiate and resolve inquiries with customers and dealers regarding different possible issues.
- Follow established procedures to provide correct answers.
- Microsoft Office experience.
- Experience required:
- Typical questions focus on warranty, product availability, and product information.
- Establish and maintain a working relationship with tire dealers and new vehicle dealers by explaining, educating, and informing them on all elements of the company and general brand warranties.
- Become knowledgeable and proficient about external customers, procedures, and warranties to negotiate and resolve inquiries with customers and dealers regarding different possible issues.
- Follow established procedures to provide correct answers.
- Associate degree required.
Thank you for your interest in Acro Service Corp.
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