Shift Operations Manager

6 days ago


Frisco, Texas, United States Cicis Pizza Full time
Job Title: Shift Manager

We are seeking a highly skilled Shift Manager to join our team at Cicis Pizza. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high-quality products and services.

Key Responsibilities:

  • Supervise a team of restaurant staff, ensuring adequate staffing levels and proper training to meet customer expectations.
  • Implement and maintain quality standards, ensuring that all products meet Cicis Pizza standards and reflect the customer's order.
  • Communicate and train team members on quality standards, using tools such as the Cicis Operations Manual and Team Member Handbook.
  • Execute cash management duties, including managing inventory levels and minimizing waste and loss.
  • Assist in the management of company assets, ensuring the restaurant is clean, safe, and organized.

Requirements:

  • Must be 18 years of age or older.
  • Ability to work long hours, including nights, weekends, and as emergencies arise.
  • Leadership skills, with the ability to lead a team during a shift with no supervision.
  • Bilingual in certain markets.
  • Ability to work with phones and computers.
  • Non-exempt, hourly position.

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