Senior Retail Operations Manager

1 day ago


Colorado Springs, Colorado, United States Gap Inc. Full time

About the Role

We're looking for a Senior Retail Operations Manager to join our team at Gap Inc. In this role, you'll set the tone for the store and the team, driving profitable sales growth through all aspects of the store.

  • Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
  • Recruit, hire, and develop highly productive teams.
  • Own assigned area of responsibility.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Promote community involvement.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

What You'll Do

In this role, you'll have the opportunity to:

  • Drive sales growth and deliver results through a customer-centric approach.
  • Develop and lead high-performing teams.
  • Take ownership of assigned areas of responsibility.
  • Implement action plans to improve efficiency and productivity.

Who You Are

We're looking for a candidate who has:

  • A current or former retail employee with 1-3 years of retail management experience.
  • A high school graduate or equivalent.
  • Excellent communication skills and the ability to interact effectively with customers and teams.
  • A passion for retail and the ability to thrive in a fast-paced environment.
  • Driven by metrics and committed to delivering results.
  • The ability to lead and inspire others through coaching and mentoring.
  • Flexibility to work a variety of shifts, including evenings, overnights, and weekends.
  • Able to utilize retail technology.
  • Ability to travel as required.

This position is anticipated to remain open for the next two weeks, although the duration may be adjusted based on business needs. We offer a competitive salary, estimated at $55,000-$65,000 per year, depending on location and experience.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Estimated Salary: $62,500 per year



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