Luxury Retail Sales Associate

4 weeks ago


Colorado Springs, Colorado, United States FFL Brands Full time
Job Summary

We are seeking a highly motivated and customer-focused Luxury Retail Sales Associate to join our team at FFL Brands. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive and memorable experience for every customer
  • Develop and maintain a deep understanding of our products, including features, benefits, and technical specifications
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of store standards
  • Execute all required customer follow-up activities, including quotes and post-sale contact
  • Maintain a clean, organized, and up-to-date sales floor, executing merchandising plans based on company guidelines
  • Maximize sales through aggressive and passionate sales techniques
  • Focus on creating Positive Memorable Customer Experiences (PMCEs) through consistent and exceptional service
  • Perform general day-to-day store operations duties, including lifting up to 50 pounds and team lifting up to 300 pounds
Working Conditions/Safety Hazards
  • Work in a fast-paced retail environment
  • Must be able to lift 50 pounds and team lift up to 300 pounds
  • Stand for full shifts
Pay Class & Range
  • Part-time, hourly, non-exempt
  • $15-$18/hour + commission
Benefits Eligible
  • Standard Furniture For Life Benefits Package
Requirements
  • Top-notch interpersonal skills with a demonstrated ability to quickly establish rapport and develop enduring relationships
  • Self-starter with a desire to be successful and actively seek feedback
  • Highly motivated with a passion for sales and customer service
  • Fun, passionate, and a quick study
  • Highly skilled in written and verbal communications
  • Must be able to work flexible hours, including evenings and weekends
Minimum Knowledge & Experience
  • Minimum 1 year retail experience, big-ticket sales experience preferred
  • Proficiency with Google Suite or MS Office Suite preferred
  • Experience with POS/CRM platforms preferred


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