Food Service Specialist

2 weeks ago


Newark, New Jersey, United States Jackmont Hospitality Full time

Company Overview

Jackmont Hospitality is dedicated to providing exceptional dining experiences in a fast-paced environment. We pride ourselves on our commitment to quality service and customer satisfaction.

Position: SERVER

Note: All hires must successfully complete a federal fingerprinting and 10-year background check.

Role Overview

The Server is responsible for creating a welcoming atmosphere for guests, taking orders, serving meals and beverages, and ensuring a memorable dining experience. This role requires attentiveness to guests' needs and the ability to suggest menu items effectively.

Key Responsibilities

  • Welcome guests warmly, fostering a friendly and enjoyable dining atmosphere.
  • Engage with guests to understand their preferences and dining expectations.
  • Accurately take and process food and beverage orders.
  • Deliver food and drinks promptly, ensuring they meet guests' expectations.
  • Become knowledgeable about the menu and beverages to provide recommendations and upsell items.
  • Verify the age of guests ordering alcoholic beverages as required.
  • Adhere to brand standards for service excellence.
  • Input all orders accurately into the Point of Sale (POS) system.
Qualifications
  • Ability to lift and carry items weighing up to 30 lbs.
  • Strong hearing ability in a busy environment.
  • Maintain a neat appearance in the approved uniform at all times.
  • Proficient in operating the POS system and handling cash and credit transactions.
  • Capable of managing difficult situations with guests calmly and professionally.
  • Ability to communicate effectively with hearing-impaired guests.
  • Read and articulate menu items clearly to guests.
  • Must pass the 10-year federal background check (TSA).


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