Contract Liaison Specialist

4 weeks ago


Southfield, Michigan, United States PACE Southeast Michigan Full time
Job Title: Contract Liaison

We are seeking a highly skilled and experienced Contract Liaison to join our team at PACE Southeast Michigan. As a Contract Liaison, you will play a critical role in establishing and maintaining collaborative working relationships between our organization and external stakeholders, including nursing homes, assisted living facilities, group homes, dialysis centers, and contracted providers.

Key Responsibilities:
  • Establish and maintain good working relationships with internal and external staff, providing education and training to contracted providers on a monthly and quarterly basis.
  • Conduct monthly walk-throughs at assigned facilities, evaluating 10% of participants admitted to a contracted facility and enrolled with PACE SEMI.
  • Coordinate communication between internal staff and external stakeholders, serving as the primary point of contact for all contracted facility-related matters.
  • Perform general rounding on all participants, documenting concerns and reporting to the IDT or appropriate team member for resolution.
  • Attend IDT meetings periodically, providing MDS scores to finance in a timely fashion and escalating and documenting facility concerns to leadership.
Requirements:
  • Must be a Licensed Practical Nurse with current Michigan licensure.
  • Experience working in a nursing home required.
  • MDS experience preferred.
  • Good relationship building and customer service skills.
  • Working knowledge of Utilization Review and Discharge Planning processes.
  • Working knowledge of Resource Utilization Groups (RUGS).
  • Ability to travel between contracted facilities with reliable transportation.
  • Willingness to work flexible hours.
  • Excellent organizational and prioritization skills.
  • Strong analytical skills and attention to detail.
  • Ability to work with diverse populations and teams.
  • Understanding of the unique healthcare and social needs of elderly individuals.


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