Insurance Account Manager
4 weeks ago
ECBM, LP is seeking an experienced Insurance Account Manager to join our Commercial Lines Department. As a key member of our team, you will be responsible for maintaining assigned clients by renewing insurance contracts and promoting ongoing client loyalty through adherence to ECBM service standards and providing solutions to clients' needs.
Key Responsibilities:
- Service clients on a book of assigned business in accordance with ECBM service and quality management standards and procedures.
- Retain assigned accounts, including ordering loss runs, providing renewal surveys and applications, reviewing client coverages, and coordinating with Client Analysts.
- Recommend needed coverages, assist in cross-selling efforts, and negotiate renewal pricing/coverage.
- Input and maintain client policy information in the agency management system accurately.
- Prepare Certificate of Insurance masters and cooperate with the Certificate Department in issuing COIs.
- Assist in preparation of and presentation of Claim Review as required by Client Service Plan.
- Coordinate with Client Analysts on endorsements and respond to clients' ongoing service needs.
- Communicate client needs to other departments and notify manager, producer, and account executive of cancellation, audit, or coverage issues.
- Special Projects as assigned by management.
Requirements:
- College degree preferred, but high school diploma or equivalency required.
- Professional Designation is a plus.
- Good communication skills, both verbal and written, and excellent problem-solving skills.
- At least 5 years of insurance experience with a good understanding of multi-line commercial insurance contracts and coverages.
- Property Casualty Agent's License required.
Benefits:
- Competitive Pay
- Health and Welfare Programs Including Medical, Dental, and Vision Insurance
- Retirement and Income Protection Programs, including a 401k plan
- Work/Life Balance Including PTO, Holidays and Remote work opportunities
- Career Advancement Opportunities
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