Risk Management Protection Architect
4 weeks ago
Introduction :
We are seeking a skilled Client Service Manager to join our global brokerage team at Gallagher. As a key member of our team, you will be responsible for delivering exceptional customer service to a range of clients, addressing issues from simple to complex. Your passion for building relationships and collaborating with the sales team to achieve goals will be essential in driving business growth and securing existing clients.
Key Responsibilities :
- Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a timely and high-quality manner.
- Secure existing business and drive the sale of additional services and lines of coverage.
- Nurture relationships with clients and internal stakeholders, providing consultative conversations to address their risk management needs.
- Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
- Conduct periodic audits to ensure compliance standards and service levels are met.
- Maintain accurate client and policy data within Gallagher systems.
Requirements :
- Bachelor's degree with a minimum of 3+ years client service and/or claims management experience - OR - High School degree/GED with a minimum 8+ years client service and/or claims management experience.
- Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
Benefits :
We offer a competitive salary, great teams, and exciting career opportunities, along with a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more. We value inclusion and diversity, and our commitment to sustainability and community support is evident in our business practices.
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