Data Center Operations Specialist

3 weeks ago

New Carlisle, Indiana, United States Amazon Full time
About the Role

We are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon Web Services (AWS). As a Data Center Operations Specialist, you will play a critical role in maintaining and operating our critical infrastructure systems, ensuring they are prepared to stand up against any situation.

You will work with teams of front-line responders who support the operations of our data centers, collaborating with software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

As an Amazonian, you will work in some of the most sophisticated, safe, and secure data centers in the world, helping to test and implement the newest technology and work practices to meet the demands of a changing market.

Responsibilities
  • Drive innovation while reducing operational costs in the facilities.
  • Drive projects with moderate complexity.
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
  • Perform rack installs, rack decommissioning, operational readings, and facility management.
  • Provide key performance indicators to senior engineers.
  • Responsible for the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
  • Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
  • Ensure all safety procedures are adhered to while performing work.
  • Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures, and building management systems.
  • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
  • Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio.
  • Role may support more than one location/site.
  • Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
  • Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds.
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push, and pull.
Requirements
  • Technical (Military/Trade School) training or 2+ years' of equivalent experience in a relevant industry (for example: electrical or mechanical).
  • 1+ years of electrical or mechanical experience.
  • 1+ years' experience with Microsoft Office products (including Excel, Word, and PowerPoint).
Preferred Qualifications
  • 2+ years of Data Center Engineering experience.
  • Associates or Bachelor's Degree.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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