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Transit Ambassador

2 months ago


Baltimore, Maryland, United States Benesch Full time
About Benesch

Benesch is a multi-disciplined planning, engineering, and professional services firm that enhances infrastructure and communities across the country. We pride ourselves on being responsive to client needs while offering exceptional bench strength.

Job Summary

We are seeking a Transit Ambassador to work on an on-call basis in the Baltimore area. As a Transit Ambassador, you will assist MTA customers with disabilities, ensuring equal access to transit facilities. Your responsibilities will include directing customers, providing assistance with fare vending machines, and inspecting station facilities to maintain cleanliness and safety.

Key Responsibilities
  • Assist MTA customers with disabilities to ensure equal access to transit facilities
  • Provide assistance with directing customers, fare vending machines, and inspecting station facilities
  • Work with bus bridges/shuttles during construction and road detours
  • Provide customer service support during special events
Requirements
  • 18 years or older with a high school diploma or GED equivalent
  • Android-based cell phone
  • Ability to stand for at least 4 hours at a time
  • Competence in using apps and willingness to get familiar with the Transit App
  • Good customer service skills
Benefits

Benesch offers a range of benefits for eligible employees, including insurance, retirement plans, and wellness programs. Our Total Rewards package is designed to support a healthy lifestyle and can be customized to meet the needs of our employees and their families.

Professional Development
  • Opportunities for management and leadership development
  • Tuition reimbursement for job-related courses
  • Ongoing professional development through resources like Red Vector and LinkedIn Learning
Retirement Benefits
  • Access to valuable retirement planning tools and education
  • Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan
Work/Life Balance
  • Flexible work schedules and hours
  • Generous Paid Time Benefits
  • Immediate use of annual PTB
Employee Engagement
  • Opportunities to contribute beyond regular job duties
  • Work-Life Team: Implements programs to boost productivity and work-life balance
  • Rewards & Recognition Team: Cultivates a culture of appreciation