Phlebotomy Specialist

1 month ago

San Francisco, California, United States One Medical Full time
About One Medical

One Medical is a primary care solution that is challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. We are on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks.

We offer seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns. Our goal is to provide exceptional healthcare to more consumers, employers, care team members, and health networks to achieve better health outcomes.

The Opportunity

As a One Medical Lab Services Specialist (Phlebotomist), you will provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture and other clinical support services. You will report to the Office Manager and collaborate closely with our diverse team of providers and administrative assistants.

You will utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You will use a growth mindset to navigate the rapidly changing technology and workflows that keep us on the forefront of modern day healthcare, all while providing best-in-class, human-centered care to our patients.

Key Responsibilities
  • Provide best-in-class venipuncture services on a population ranging from pediatrics to geriatrics
  • Perform and assist with extended scope duties such as non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties such as biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to interact with team members and complete daily work
Requirements
  • An active phlebotomy certification to practice in CA and at least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology such as typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, preferred
Benefits

We offer a comprehensive benefits package, including:

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $25.25 per hour

One Medical is committed to fair and equitable compensation practices.

The base hourly range for this role is $25.25 to $27.25 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits.

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