Banquets Manager

6 days ago


Kennedy Space Center, United States Wyndham Hotels & Resorts Full time
Job Summary

The Banquets Manager is responsible for ensuring the success of all banquet events while maintaining a profitable operation and high-quality products and services. This role requires a strong understanding of service standards, food and beverage preparation techniques, and health department regulations.

Key Responsibilities
  • Oversee all aspects of the daily operation of the banquets department
  • Maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high
  • Work with the Director of Banquets to address issues and ensure compliance with company standards
  • Coordinate and monitor all phases of Loss Prevention within the department
  • Prepare and submit required reports in a timely manner
  • Monitor quality of service in the banquets department
  • Assist in menu planning and preparation
  • Ensure compliance with all local liquor laws and health and sanitation regulations
  • Be visible on the floor and assist staff as needed during meal periods
  • Write and deliver associate performance reviews in accordance with company standards
  • Be involved in and/or conduct departmental and hotel training
  • Manage the interviewing of candidates for banquet positions and follow standards for hiring approvals
  • Complete tip reporting
  • Ensure overall guest satisfaction
Requirements
  • At least 2 years of progressive experience in a hotel or a related field
  • High school diploma required
  • Previous supervisory responsibility preferred
  • Strong knowledge of service standards, food and beverage preparation techniques, and health department regulations
  • Ability to multitask and prioritize departmental functions to meet deadlines
  • Effective communication and problem-solving skills
  • Ability to maintain confidentiality of information
Working Conditions

The Banquets Manager will work in a fast-paced environment with frequent interactions with guests, associates, and management. The role requires the ability to work effectively in a team environment and to adapt to changing circumstances.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.


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