IT Applications Analyst I-Epic Resolute Professional Billing

1 week ago


Edison, New Jersey, United States Hackensack Meridian Health Full time
Job Title: IT Applications Analyst I-Epic Resolute Professional Billing

At Hackensack Meridian Health, we are committed to delivering exceptional patient care and advancing our mission to transform healthcare. As an IT Applications Analyst I-Epic Resolute Professional Billing, you will play a critical role in supporting our team's efforts to achieve this goal.

Key Responsibilities:
  • Install and upgrade new and existing applications and components, configuring application settings as needed.
  • Assist in coordinating end-user support activities, ensuring seamless communication and collaboration.
  • Provide go-live support for users on new applications, modules, and functionality, ensuring a smooth transition.
  • Analyze business and clinical needs, interpreting end-user requirements to develop optimal solutions.
  • Evaluate operational workflows, creating system specifications from user requirements.
  • Develop and implement test plans, testing new systems, version upgrades, and system modifications.
  • Document all outcomes of testing, application implementation, troubleshooting, and support, maintaining accurate records.
  • Present oral and written communications to project teams and other departments, effectively conveying information.
  • Handle basic issues and problems, referring more complex issues to higher-level staff, ensuring timely resolution.
  • Update system, operational, and department documentation, maintaining accuracy and consistency.
  • Recommend areas for process improvements, driving continuous quality enhancement.
  • Provide on-call support for applications, ensuring 24/7 availability.
Requirements:
  • Bachelor's degree or equivalent years of experience.
  • Beginning to working knowledge of subject matter.
  • Ability to work independently, effectively managing time with supervision.
  • Strong desktop skills, including Word, Excel, PowerPoint, Visio, and Outlook.
  • Effective oral and written communication, creating clear and concise documentation.
  • Collaboration with other team members across the department, demonstrating self-direction.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply today.



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