Intake Case Coordinator
3 days ago
Job Title: Intake Case Coordinator
About Us:
Legal Intake Professionals is a leading organization dedicated to providing exceptional services to our clients. Our team is committed to delivering high-quality support and ensuring a positive experience for all individuals we interact with.
Salary: $20 per hour with perfect attendance, $18 per hour without perfect attendance
Job Description: As an Intake Case Coordinator, you will be the initial point of contact for clients seeking assistance with personal injury matters. Your primary responsibility will be to establish a rapport with potential clients by handling incoming calls as outlined in training. You will need to maintain a professional attitude, show empathy and patience, and gather client information accurately and efficiently.
Required Skills and Qualifications:
- Verbal and Written Communication Skills: Good spelling, grammar, and diction are essential for effective communication with clients.
- Professional Phone Voice: A clear and courteous phone voice that shows customer care and concern is vital for building trust with clients.
- Active-Listening Skills: You must be able to listen attentively to clients and gather information correctly and fully.
- Typing Skills: Accurate and fast typing skills are necessary for completing intake forms while on calls.
- PC/Computer Skills: Proficiency in Microsoft Windows environment is required for data entry and other administrative tasks.
Benefits: In addition to competitive compensation, you will have the opportunity to work in a dynamic and supportive environment with a flexible schedule that includes nights, weekends, and holidays.
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