Leasing Specialist

1 day ago


Houston, Texas, United States Indio Management. Full time
Job Summary

Indio Management is seeking a highly motivated and customer-focused Leasing Professional to join our team. As a key member of our community, you will be responsible for coordinating and executing marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident satisfaction goals.

Key Responsibilities
  • Coordinate and execute marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident satisfaction goals.
  • Present the assigned property's features and benefits to prospects and secure lease agreements from qualified persons.
  • Follow up on prospective residents and market the community to telephone prospects, converting phone calls to tours, property tours to leases, and internet leads to tours and leases.
  • Ensure guest cards are complete, entered into the property management software, and completed for prospects.
  • Accurately prepare and complete all lease-related paperwork, from the application process through move out, including processing rental applications, preparing move-in information, lease files, renewal letters and leases, and any other residents' leasing-related documents.
  • Provide quality customer service and timely response to customer requests and complaints.
  • Develop and maintain first-class customer service relationships with prospects and residents.
  • Assist with shopping competitive properties and maintain thorough product knowledge of the property, sister properties, corporate housing partner, and competitors.
  • Assist Community Director and other team members in developing and implementing effective marketing goals to increase traffic and leads.
Requirements
  • High School diploma or general equivalent degree (GED)
  • Associate's or Bachelor's degree preferred
  • Minimum of 6 months of experience in a customer service or sales-related position
  • Previous experience in residential property management a plus
  • Bilingual not required but a plus
  • ResMan knowledge
  • Tax Credit Experience Required
What We Offer
  • Medical, Dental, Vision Insurance
  • 401K + Company Match
  • 3 weeks of Paid Time Off (PTO)
  • 15 Paid Company Holidays

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