Registration ER Lead
3 weeks ago
Serve as a working operations lead for staff, acting as a resource for information regarding ADT system, Medicaid, self-pay accounts, and Insurance benefits. Liaise between Patient Access representatives, Supervisors, and Directors, and serve as a subject matter expert with patient access processes in the ADT system and other systems utilized by Patient Access personnel.
Responsibilities- Oversee shift-to-shift responsibilities of registration staff, prepare department schedule, accept sick calls as needed, and modify schedule accordingly.
- Serve as a resource for employees in regards to all pertinent software applications, cover areas in the Admitting Department to assure throughput by completing necessary tasks.
- Complete reports as assigned, assist with training of department employees, collaborate with Market trainers to assure ongoing training within the department.
- Perform registrations to stay current on system requirements and ease of use, stay current with knowledge for HIPAA, Federal regulations, state regulations, hospital policy, and reimbursement criteria.
- Attend departmental meetings to enhance communications within departments, attend payer in-services and departmental meetings to enhance communications and public relation skills.
- High School Diploma or GED required.
- 2 years registration/financial counseling/patient account collections or equivalent with an emphasis on customer service required.
Osborn Medical Center
DepartmentRegistration Admitting
Work Hours6p-330a Sunday-Wednesday
Shift02 - Evenings
Position TypeRegular Full-Time
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