Laboratory Quality Assurance Specialist

1 month ago

New York, New York, United States Coastal Gulf & International, Inc. Full time
Job Summary

This role is responsible for ensuring the location is in compliance with the Coastal Gulf & International Quality Management Systems and regulatory compliance.

Key Responsibilities
  • Reports to the Quality Assurance Manager or the Location Laboratory Manager as deemed necessary.
  • Assists in the development, coordination, and supervision of the Quality Management programs and Safety Programs.
  • Trains, coaches, and mentors team members to drive continuous quality improvement processes.
  • Runs Test Method Assessments to ensure test efficiency or identifies modifications needed.
  • Participates in Test Method Witnessing.
  • Contributes to employee evaluations by providing input on employee safety and quality performance.
  • Maintains the Document Control Management system, including Non Conformance Reports, Quality Guidelines, Statistical Quality Control Data, Management of Change, and New Equipment lists.
  • Ensures consistent quality testing and reporting through the development and enforcement of excellent lab practices and procedures.
  • Communicates product safety and quality standards to laboratory personnel.
  • Monitors the laboratory environment to identify areas for quality or safety procedure implementation or improvement.
  • Communicates lab processes and compliance with standards deviations to management.
  • Ensures all Lab instruments are up to date and calibrated.
  • Troubleshoots daily lab quality issues.
  • Assists in the development of new test methods.
  • Reviews and reports on Round Robin Data.
  • Follows up on customer complaints and works with management to correct issues and maintain customer satisfaction.
  • Supports coordinating quality safety-related activities, including protocols and testing.
  • Performs other safety, quality, and lab duties as assigned by Management.
  • Reads and understands all job and safety requirements in English.
  • Adheres to all company policies and procedures.
Requirements
  • Strong working knowledge of DOT and OSHA requirements for Quality, Health, and Safety.
  • Ability to read, analyze, and interpret instructional and technical materials related to procedures and safety, as well as applicable government regulations.
  • Writes clear and concise reports and correspondence.
  • Effectively presents information and responds to questions from management and clients.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
  • Interprets a variety of instructions furnished in written, oral, diagram, or schedule formats.
  • Familiarity with basic computer skills, including MS Word and MS Excel.
  • Local travel and occasional out-of-town assignments are required.
  • Ability to work in refineries, terminals, on board marine vessels, and in a laboratory environment.
Qualifications
  • Must have 3 or more years of QHSE management experience.
  • Bachelor's Degree or equivalent work experience.
  • Practical understanding of company quality systems.
  • Analytic thinking and troubleshooting skills, with a Lean Six Sigma background a plus.
  • Strong leadership skills and flexible interpersonal skills, with the ability to interact effectively with all levels of the organization and in various cultures.
  • Excellent presentation and communication skills, both in creation and execution.
  • Excellent internal and external customer service skills.
  • Candidate must possess a valid driver's license with a clean driving record.
  • Have a great work history with a track record of being a responsible individual.
Working Conditions

This position is performed primarily in an office environment. Position could be performed in both inside and outside weather conditions, including extreme heat and cold.

Travel

10% of Travel is required.

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