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Team Leader

2 months ago


Crown Point, Indiana, United States Cold Stone Creamery Full time

Cold Stone Creamery - As a Team Leader, your role will encompass a variety of responsibilities aimed at ensuring operational excellence and customer satisfaction. You will be expected to:

  • Train and Mentor: Provide guidance and support to team members and supervisors, fostering a culture of continuous improvement.
  • Task Delegation: Assign responsibilities to team members while ensuring accountability for their performance.
  • Customer Service Excellence: Uphold a standard of fast and friendly service, ensuring that every customer has a positive experience.
  • Labor Management: Schedule staff effectively to optimize labor costs while meeting operational needs.
  • Financial Oversight: Ensure accurate cash handling procedures are followed to maintain financial integrity.
  • Inventory Control: Manage inventory levels and ordering processes to ensure product availability.

This position is essential for maintaining the high standards of service and quality that our customers expect.