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Director of Clinical Operations

2 months ago

Cerritos, California, United States Odell Medical Search Full time
Job Summary

The Director of Clinical Operations plays a pivotal role in overseeing and optimizing the operational aspects of our clinics within their assigned region.

This position requires a results-driven individual with a proven track record of effective leadership, strategic planning, and a deep understanding of healthcare operations, specifically in the oncology field.

The Director is responsible for the overall performance, quality, execution, control, and completion of clinical operations services within the designated region.

They will provide leadership and direction to assure safe, efficient, therapeutic, and ethical patient care and positive teammate relations.

Essential Functions:
  • Responsible for the overall performance, quality, execution, control, and completion of clinical operations services within the designated region.
  • Provide leadership and direction to clinic managers, ensuring efficient day-to-day operations.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Develop and implement strategic plans to build and optimize clinic operations, enhance patient experience, and achieve organizational objectives.
  • Collaborate with executive leadership to align operational strategies with overall business goals.
  • Ensure adherence to patient safety, quality assurance, and compliance programs.
  • Collaborate with the Chief Operating Officer and finance department to develop and manage budgets for the assigned region.
  • Monitor financial performance, identify cost-saving opportunities, and optimize resource allocation.
  • Foster a culture of collaboration, accountability, and continuous learning.
  • Build and maintain positive relationships with internal and external stakeholders, including healthcare providers, regulatory bodies, and community partners.
  • Lead marketing and community outreach efforts to grow volume at portfolio locations through key referral relationships.
  • Oversee the design and construction of new clinics and clinic expansions/renovations.
  • Participate in merger and acquisition activities.
  • Oversee the transitional process of new acquisitions into the company.
  • Perform all other assigned duties and tasks.
Supervisory Responsibilities:

As an operational leader for your assigned region, you will be responsible for overseeing directors and/or clinic leaders and partnering closely with clinicians.

You will be responsible for annual performance evaluations on all direct reports and reviewing evaluations for indirect reports.

Education and Experience:
  • Bachelor's degree in Healthcare Administration, Business Administration, or related field required; Master's degree preferred.
  • Proven experience in multi-site healthcare operations management, with a focus on oncology services.
  • Strong leadership skills with the ability to inspire and motivate teams.
  • In-depth knowledge of healthcare regulations, compliance, and quality assurance.
  • Excellent strategic planning and decision-making abilities.
  • Financial acumen and experience managing budgets.
Required Skills/Abilities:
  • Exceptional written and verbal communication skills.
  • Strategic thinking skills and the ability to exercise sound judgment when making decisions.
  • Must be customer service oriented and prepared to liaise with patients, their families, and other care providers.
  • Extremely organized and detail-oriented.
  • Ability to delegate tasks as needed.
  • Ability to spend long periods of time sitting at a desk.
  • Knowledge of a second language is an asset.
Demands/Requirements:
  • Frequent use of upper extremities for palpation, reaching, lifting, or transporting materials.
  • Able to lift, carry, or move up to 50 pounds.
  • Frequently communicates with others, and must be able to exchange accurate information.
  • Frequent and/or prolonged periods of moving throughout clinic and office space.
  • Occasionally kneels, crouches, bends or stoops while effectively maintaining balance.
  • Frequently sits or stands for extended periods.
  • Effectively and frequently operate standard office equipment, including a computer with various software programs.
  • May be required to work irregular hours, including but not limited to nights or weekends.
  • Daily travel within region is required, occasional travel outside of region may be required.