Customer Service Representative
24 hours ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Winsupply of Charlottesville. As a key member of our sales team, you will be responsible for providing exceptional service to our customers in a fast-paced environment.
About Us
Winsupply of Charlottesville is a leading wholesaler in the multi-billion dollar industry, known for our commitment to quality and customer satisfaction. We offer a dynamic work environment, opportunities for growth and advancement, and a competitive salary range of $37,000-$45,000 per year.
Job Responsibilities
- Provide outstanding service to customers by answering questions, resolving issues, and making recommendations on products and services.
- Pick items from the warehouse to fulfill customer orders and restock shelves as needed.
- Assist customers with warranty issues, returns, and exchanges.
- Inform customers about promotions, volume purchasing, and other incentives.
- Maintain the appearance of the warehouse and counter sales area, including cleaning and restocking displays.
- Continuously learn about new products and apply knowledge to help customers find efficient solutions.
- Communicate effectively with customers, supervisors, and colleagues to ensure smooth operations.
Requirements
- Bilingual proficiency in English and Spanish (preferred).
- Previous counter sales or order pulling experience (desired but not required).
- Ability to quickly learn organizational procedures and operations.
- Strong math skills and attention to detail.
- Excellent communication and interpersonal skills.
- Able to lift up to 50 pounds and operate material handling equipment.
Benefits
- Annual pay range: $37,000-$45,000.
- Annual Profit Sharing Bonus: up to 10% of annual compensation based on personal and company performance.
- Stability and opportunity for growth/advancement.
- Paid Time Off: up to 120 hours per year.
- Paid Holidays.
- Company Savings Account earning higher than market interest rate.
- Group Medical, Dental, and Vision Insurance.
- Life Insurance.
About You
We are an equal opportunity employer, committed to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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