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Aircraft Operations Supervisor

2 months ago

Newark, New Jersey, United States Lufthansa Group Full time

Position Overview: The Aircraft Operations Supervisor (AOS) plays a crucial role in ensuring the efficient, timely, and safe management of various aircraft handling activities during ground operations.

Join the Dynamic Aviation Sector: Be part of an exciting and evolving airline industry.

Key Responsibilities:

  • Oversee the coordination of Weight and Balance documentation in collaboration with Global Load Control.
  • Supervise ramp operations to ensure seamless execution.
  • Manage all aspects of aircraft handling, including catering, cleaning, fueling, and the boarding/de-boarding of crew and passengers.
  • Maintain accurate records of passenger counts, luggage pieces, and fuel quantities.
  • Collaborate closely with ramp staff and the airport station management.
  • Implement new procedures, processes, or product features and enhancements effectively.
  • Monitor and achieve all quality targets and KPIs related to aircraft handling, initiating corrective actions as necessary.
  • Ensure cost-effective ground handling operations while upholding safety standards.
  • Take on additional responsibilities as required.

Qualifications:

  • High school diploma or GED is required; a bachelor's degree is preferred.
  • 2-3 years of relevant experience in aircraft handling is essential.
  • Fluency in English is mandatory; knowledge of German and other languages is advantageous.
  • Familiarity with airport procedures and processes is required.
  • Understanding of Emergency Response (SERP) planning and LEAN methodology is preferred.
  • Knowledge of passenger handling and gate operations is beneficial.
  • Proficient in PC and Campus-supported software, including all MS Office applications.
  • Willingness to travel and ability to work shifts and overtime as needed.
  • Must possess a valid driver's license and the ability to lift up to 70 lbs.
  • Comfortable working in outdoor conditions and under noise pollution.
  • Must have the legal right to work in the U.S.

Application Requirements: A CV/Resume and Cover Letter are required for consideration.

About Lufthansa Group: The Lufthansa Group is a leading global aviation organization, renowned for its extensive operations. With a workforce of 96,677 employees, the group generated significant revenue in the previous financial year, reflecting its strong market position in Europe and beyond.