Club Reception Specialist

6 days ago


Independence, Missouri, United States Genesis Health Clubs Full time
Genesis Health ClubsJob Title: Club Reception SpecialistEstimated Salary: $30,000 - $40,000 per yearAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? We're seeking a skilled and friendly Club Reception Specialist to join our front desk team at Genesis Health Clubs.Key Responsibilities:* Greet and welcome members and guests, providing a warm and inviting atmosphere* Manage phone calls, messages, and emails, responding to inquiries and resolving issues in a prompt and professional manner* Process membership applications, handle cash transactions, and operate a point-of-sale system with accuracy and efficiency* Collaborate with staff to achieve club goals and objectives, including participating in staff meetings and events* Foster strong relationships with members and staff to promote a positive and inclusive club environmentRequirements:* High school diploma or equivalent required; post-secondary education in hospitality or a related field preferred* 1-2 years of experience in a customer-facing role, preferably in a fitness or hospitality setting* Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations* Ability to work varied shifts, including evenings, weekends, and holidays

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