Medical Scheduler

3 weeks ago


Port Jervis, New York, United States WMC Health Network Full time

Schedule appointments for interventional, invasive, and non-invasive procedures at WMC Health Network. Utilize the Connect care Cadence scheduling system to accommodate patients and physicians efficiently. Provide excellent customer service and maintain knowledge of individual tests and requirements for accurate and timely scheduling.

Responsibilities:
  • Schedule outpatient procedures for the Charity New York Market.
  • Collect and verify patient data for registration.
  • Interpret physician orders and understand resource availability.
  • Communicate appointment information and prep instructions to patients.
  • Search and book procedures using auto and manual search functions.
  • Transcribe orders as needed and complete assigned work queues.
  • Maintain waitlists and schedules promptly.
  • Participate in ongoing system training and departmental in-services.
  • Handle difficult callers with professionalism and communicate effectively with patients and staff.
Requirements:
  • 1-3 years of scheduling experience in outpatient services and medical terminology.
  • Associates degree or equivalent combination of experience and training within the medical field.
  • Knowledge of diagnostic procedures, insurance pre-certification requirements, and conflict management.
  • Ability to utilize multiple software systems within Bon Secours.
Language: en

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