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Systems Support Specialist
2 months ago
We are seeking a highly skilled and experienced Systems Support Specialist to join our team at Avenu Insights & Analytics. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintenance for our computer systems and networks.
Key Responsibilities- Technical Support: Provide prompt and effective technical support to our team members, ensuring minimal downtime and maximum productivity.
- System Maintenance: Perform routine maintenance tasks, including software updates, hardware repairs, and network troubleshooting.
- Problem-Solving: Analyze and resolve complex technical issues, often working under tight deadlines.
- Collaboration: Work closely with our team members to identify and implement process improvements, ensuring seamless integration with our business operations.
- Experience: 2-3 years of experience in a similar role, with a strong background in Microsoft products and 365 environment.
- Skills: Strong understanding of Windows operating systems, Microsoft applications, and technical skills.
- Education: Bachelor's degree in Computer Science, Information Technology, or related field.
- Fast-Paced Environment: Work in a fast-paced environment, often traveling between locations to provide on-site support.
- Physical Demands: Must be able to remain in a stationary position for most of the day, or spend all day walking, moving, lifting.
Avenu provides innovative solutions to local governments, helping them achieve predictable revenue and modernize their operations. Our team is dedicated to delivering exceptional results and exceeding customer expectations.
