Pool Operations Manager
4 days ago
The City of Reno is seeking a highly skilled Pool Operations Manager to oversee and coordinate the operation of a large aquatic facility. As a key member of our recreation team, you will work closely with the Recreation Manager to schedule and supervise employees, maintain the building, grounds, equipment, and aquatic programs. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as a passion for providing excellent customer service.
Key Responsibilities
Oversee and coordinate aquatic facility operation and programs
Assist in the development of aquatic policies, procedures, goals, and objectives, including safety policies
Enforce policies, rules, regulations, and ordinances governing the conduct of patrons and staff
Inspect facilities and equipment to ensure proper maintenance and safe conditions
Supervise and perform facility maintenance and cleaning duties
Instruct and oversee swimming, diving, and water safety classes
Conduct a variety of aquatic trainings
Provide lead supervision responsibilities, prioritize assignments, create work schedules, and verify hours worked for assigned staff
Responsible for all customer service activities
Research and compile information on programs and facilities
Create documents for program and facility using Microsoft Office (Word, Excel, PowerPoint) and other Department software
Compile and maintain registration and payment records
Compile and maintain attendance and patron usage records
Compile and maintain revenue and expense reports
Answer telephone, greet customers, and refer to appropriate staff
Maintain files and an orderly office, front desk, and staff areas
Reconcile cash reports and prepare bank deposits for programs and facility
Perform related duties as required
Requirements
Completion of a high school diploma or equivalent
Two years of paid recreation experience
Must possess a valid driver's license or otherwise demonstrate the ability to independently get to and from multiple work locations as required
Currently possess or have the ability to obtain Lifeguard Training, First Aid & CPR Certifications, and Certified Pool Operator (CPO) within six months of hire date
Preferred qualifications include two years of coursework from an accredited college or university and certifications in Water Safety Instructor Trainer and Lifeguard Training Instructor
Working Conditions
This position requires the ability to convey and exchange verbal and written information, manual dexterity, sufficient strength and stamina to perform sustained physical activity, and the ability to work outdoors in a variety of weather conditions. The position may also involve exposure to noise and swimming pool chemicals. The City of Reno offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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