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Program Success Coach

2 months ago

Paramus, New Jersey, United States BERGEN COMM COLLEGE Full time
Job Description

Job Summary: Bergen Community College is seeking a highly motivated and experienced Program Success Coach to play a vital role in supporting students in their academic and professional growth. The ideal candidate will have a strong background in education, counseling, or a related field, and excellent communication and interpersonal skills.

Key Responsibilities:

  • Student Support: Provide holistic and proactive advising to students, guiding them throughout their enrollment and registration process, monitoring their progress, and addressing their inquiries and issues.
  • Academic Intervention: Identify and intervene to support academically at-risk or struggling students, referring them to appropriate college resources to ensure successful completion of their goals.
  • Progress Monitoring: Monitor students' academic performance and progress, supporting their persistence, completion, and success through outreach, intervention, and collaboration with relevant support services.
  • Program Promotion: Organize information sessions and orientations to recruit students and promote the program, acknowledging students' achievements and milestones.
  • Workshops and Training: Develop and offer necessary workshops to improve students' skills, enhancing retention and completion of the program.
  • Documentation and Reporting: Document and record students' progress and performance, contributing to monthly grant reports and a departmental annual assessment report.
  • Financial Management: Support budget and payment processes, ensuring timely disbursement of students' stipend, tuition reimbursement, and instructor salary payment in collaboration with related departments.
  • Career Placement: Work with the Career Placement manager to support student internship and career placement, maintaining documentation and updating available career resources.
  • Resource Utilization: Maintain a working knowledge of services offered by the college and the grant, assisting students in fully utilizing all available resources.

Requirements:

  • Education: Bachelor's degree in social work, counseling, education, communications, or a related field.
  • Experience: Minimum of 1 year of experience in an educational setting, preferably working with adult learners or people with special needs.
  • Skills: Strong communication and interpersonal skills, with the ability to effectively collaborate with students, instructors, and industry professionals; organizational skills and attention to detail, particularly in maintaining student records and program documentation; knowledge of Direct Support Professional and experience with intellectual and developmental disabilities.

Bergen Community College is an Equal Opportunity Employer and is committed to excellence in diversity and equity, creating an inclusive learning and working environment.