Senior TIBCO Support Engineer

4 weeks ago


Jersey City, New Jersey, United States Eateam Full time
Job Title: Senior TIBCO Support Engineer

Are you a seasoned IT professional with a passion for TIBCO technologies? Do you have a strong background in incident management, problem-solving, and automation? We're looking for a Senior TIBCO Support Engineer to join our team at Eateam

Key Responsibilities:
  • Lead the response to production issues, ensuring minimal downtime and adherence to service level agreements (SLAs)
  • Utilize strong analytical skills to diagnose and resolve complex issues within J2EE environments
  • Develop and maintain scripts and automation tools to streamline operations, deployment processes, and repetitive tasks
  • Monitor application performance using APM tools and identify bottlenecks to optimize performance
  • Collaborate with development teams to manage and support application releases and deployments
  • Implement SRE principles and practices, such as defining and monitoring SLIs and SLOs
  • Participate in security assessments and implement security best practices to safeguard applications and data
  • Create and maintain comprehensive documentation for system architecture, configuration, deployment procedures, and troubleshooting guides
Requirements:
  • 7-9 years of experience leading and working on 24x7 multi-environment platform and application support engagements
  • Experience in monitoring and operating TIBCO BW 6.x applications
  • Knowledge of TIBCO BW/EMS is a must
  • Strong analytical skills and experience in performing root cause analysis and resolution activities
  • Experience in writing automation scripts
  • Cloud-based technologies expertise is an added advantage
What We Offer:
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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