Client Support Specialist

7 days ago


Compton, California, United States Bodycote Thermal Processing Full time
Join Bodycote Thermal Processing as a Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

What We Offer:

  • A competitive starting wage of $/hr. depending on experience
  • A comprehensive benefits package, including paid holidays and 3 weeks paid time off
  • A 401(k) plan with 100% company match of the first 5% contribution - 100% vested
  • Medical, Dental, and Vision Plans for employees and families
  • A $1,500.00 sign-on and retention bonus

About Bodycote Thermal Processing:

Bodycote Thermal Processing is a leading provider of thermal processing services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about providing exceptional service and support, and we are committed to helping our clients achieve their goals.

Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and in-person
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Develop and maintain strong relationships with clients to drive business growth and retention

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred
  • Minimum 1 year of customer service experience; experience in a related industry preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks


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