Client Support Specialist
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
What We Offer:
- A competitive starting wage of $/hr. depending on experience
- A comprehensive benefits package, including paid holidays and 3 weeks paid time off
- A 401(k) plan with 100% company match of the first 5% contribution - 100% vested
- Medical, Dental, and Vision Plans for employees and families
- A $1,500.00 sign-on and retention bonus
About Bodycote Thermal Processing:
Bodycote Thermal Processing is a leading provider of thermal processing services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about providing exceptional service and support, and we are committed to helping our clients achieve their goals.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and in-person
- Respond to client inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless service delivery
- Develop and maintain strong relationships with clients to drive business growth and retention
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- Minimum 1 year of customer service experience; experience in a related industry preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
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