Program Manager Assistant

1 day ago

Yonkers, New York, United States Andrus Childrens Center Full time
Job Summary

The Assistant Program Manager is a key member of the cottage program team, responsible for ensuring the effective, safe, and therapeutic operation of the cottage. This includes planning, monitoring, and improving Residential Services delivered to children in the cottage, with the goal of providing the highest quality service possible.

The Assistant Program Manager works closely with the Program Manager to ensure that Sanctuary, therapeutic techniques, and professionalism are reflected in the everyday actions of all staff members. This includes supporting the staffing schedule and ratio, ensuring the safety of staff and youth, and delivering safe, structured, enriching, and individualized programs for each child and group.

Key Responsibilities:

  • Understand and support the agency's mission, vision, guiding principles, and treatment philosophy.
  • Assure that residents are always supervised by staff, based on their age and level, to ensure everyone's safety.
  • Assist the Program Manager in developing and maintaining a staffing schedule.
  • Ensure that Safety Plans and ICMPs are in place, available to all staff, and actively used to guide treatment.
  • Understand, reinforce, role-model, and consistently use all TCI Training and techniques.
  • Have advanced knowledge of crisis assessment and intervention and be available to staff as needed during emergency situations.
  • Participate actively in all aspects of recruiting, interviewing, hiring, and training Direct Support Professionals and Recreation Therapists.
  • Monitor cottage budget lines to ensure the best use of resources to meet program needs.
  • Consistently monitor staff performance in all job tasks, providing feedback, instruction, support, and/or disciplinary action as needed.
  • Develop a SELF-based assessment of each resident's individual history, issues, and needs, and communicate this assessment with all colleagues on the treatment team.
  • Train and orient new staff on all job tasks and responsibilities.
  • Support the overall strategic plan of the organization.
  • Ability to adhere to our organization's core values and commitments.

Requirements:

  • Master's Degree in a related field with 2 years of direct care experience with children or adults with developmental or behavioral disabilities and 1 year of administrative/supervisory experience, or a Bachelor's Degree in a related field with 3 years of direct care experience with children or adults with behavioral disabilities and 2 years of administrative/supervisory experience, or an Associate's Degree in a related field with 4 years of direct care experience with children or adults with behavioral disabilities and 3 years of administrative/supervisory experience, or a High School diploma with 5 years of direct care experience with children or adults with behavioral disabilities and 4 years of administrative/supervisory experience.
  • Strong oral and written communication skills.
  • Excellent managerial and administrative skills required.
  • Knowledgeable of trauma-informed care, preferably in a residential setting.
  • Driver's License in good standing.
  • A demonstrated ability to work collaboratively with a multi-disciplinary team.
  • Multi-lingual a plus.
  • CPR/First Aid certification preferred (in-service trainings are mandatory).
  • Ability to access and utilize the ADP app on a smartphone or other device for access to agency programs.

Benefits:

  • Generous PTO, holidays, personal, and sick time.
  • Health Insurance.
  • Dental Insurance.
  • Vision Benefits.
  • 401(k) Employer Contributions.
  • Tuition Reimbursement.
  • Aflac Benefits.
  • Flex Spending Accounts.
  • Employer-paid STD, LTD, and Life Insurance.
  • Professional Development.

Physical/Travel Requirements:

  • Candidates who are successfully hired must participate in our Therapeutic Crisis Intervention training, which concludes with a written and verbal test, and will be evaluated on conducting a proper physical restraint.
  • Lift.
  • Reach.
  • Walk.
  • Climb stairs.
  • Bend.

The employee must be able to meet these requirements with or without a reasonable accommodation.

Disclaimer

Nothing in this job description restricts Andrus' right to modify the duties/responsibilities of this job at any time, with or without advanced notice.

EEO Statement

Andrus is an equal opportunity employer.

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